Frequently asked questions

How do I download a movie after confirming my purchase?

Once your payment has been processed, you will receive an email containing a link to the video files of the movies you purchased. Please note: This link expires after 24 hours!

To download a video, you can:

  • either right-click the link and select the option “Save Link Target As…,” “Save Link As…,” or a similar option,
  • Or click on the link, which opens the video in the browser itself; you can then save the video to your computer by selecting the appropriate option from the menu or by pressing CTRL+S.

I didn't receive the email with the download link.

The email may have been marked as spamspamfrom your provider's email account. Please check your spam folder.

What should I do if the download link expires before I've had a chance to download the movie?

No problem! Contact us to get a new download link for the movie you purchased.

How do I display subtitles when playing a video file?

In the media player, right-clicking on the image should bring up the option to select a subtitle track.

Example using the player VLC Media Player :

I can't find the subtitle tracks in my video player. What should I do?

We suggest that you install a media player such as VLC Media Player or MPV, which are very popular and handle subtitle tracks perfectly.